A Message to Our
Owens Valley Customers

As part of our COVID-19 response, we have taken steps to protect the health and safety of our customers and employees. We are also offering flexible payment arrangements for anyone experiencing financial hardship. 

To follow public health guidelines regarding social distancing, our Bishop Customer Service Center is closed.

For further information on paying your bill and payment plans please visit www.ladwp.com/financialassistance

Help is on the way!
 On October 28, 2021 LADWP announced expansive customer financial assistance initiative to help provide utility debt relief.

Customer Information

Owens Valley Customer Service Main #

1-800-992-8331

Report Power Outages

Monday-Friday: 8:00 a.m. to 4 p.m. (closed holidays).
 1-800-992-8331

After hours electric outage:

(833) 325-2397

Downloadable Customer Program & Services Information 

Click here to download our Residential Customer Programs Booklet

Wildfire Mitigation Plan

We have developed a Wildfire Mitigation Plan in accordance with California State Law. This Plan describes the steps that we will take to mitigate the threat of wildfires caused by electrical lines and equipment. On an annual basis, this Plan is reviewed, updated as needed, and presented to the LADWP Board of Water and Power Commissioners.
View LADWP's 2021 Wildfire Mitigation Plan.

Additional information for Owens Valley residents on wildfire prevention and mitigation efforts can be found at City of Bishop Fire Department and Cal Fire.