Customer Information

Owens Valley Customer Service Main #

1-800-992-8331

Report Power Outages

Monday-Friday: 8:00 a.m. to 4:00 p.m. (closed holidays):
 1-800-992-8331

After hours electric outage:

(833) 325-2397

Genasys Protect™ Inyo County Preparedness and Emergency Response

The enhanced alert system improves how Owens Valley electric customers receive real-time, location-based information during outages. Residents can sign up at ready.inyocounty.us to receive alerts based on their location or other provided addresses. 

Additional Information for Customer Program & Services

Download the Residential Customer Programs Booklet
ENGLISH
SPANISH

Wildfire Mitigation Plan

LADWP has developed a Wildfire Mitigation Plan in accordance with California State Law, as amended by Senate Bill 901 (Dodd) and Assembly Bill 1054 (Holden). This Plan describes the steps that LADWP is taking to mitigate the threat of wildfires caused by electrical lines and equipment. On an annual basis, this Plan is reviewed, updated as needed, and presented to the LADWP Board of Water and Power Commissioners. The Plan complies with the requirements of Public Utilities Code (PUC) section 8387 for publicly owned electric utilities.

The key objectives of LADWP’s Wildfire Mitigation Plan:
• Ensure Public Safety
• Minimize Wildfire Risks
• Increase Collaboration with Local Fire Agencies
• Meet and Exceed California State Law LADWP’s Wildfire Mitigation Plan can be found in the link below. 

View LADWP 2025 Wildfire Mitigation Plan (WMP)
View
LADWP 2024 Wildfire Mitigation Plan

View WMP 2023 Independence Evaluator (IE) Report
View Past Reports 


Additional information for Owens Valley residents on wildfire prevention and mitigation efforts can be found at City of Bishop Fire Department and Cal Fire.