Customer Information

Owens Valley Customer Service Main #


Report Power Outages

Monday-Friday: 8:00 a.m. to 4:00 p.m. (closed holidays):

After hours electric outage:

(833) 325-2397

Additional Information for Customer Program & Services

Download the Residential Customer Programs Booklet

Wildfire Mitigation Plan

We have developed a Wildfire Mitigation Plan in accordance with California State Law, as amended by Senate Bill 901 (Dodd) and Assembly Bill 1054 (Holden). This Plan describes the steps that we will take to mitigate the threat of wildfires caused by electrical lines and equipment. On an annual basis, this Plan is reviewed, updated as needed, and presented to the LADWP Board of Water and Power Commissioners. The Plan complies with the requirements of Public Utilities Code (PUC) section 8387 for publicly owned electric utilities.

View LADWP's 2024 Wildfire Mitigation Plan (WMP)
View WMP 2023 Independence Evaluator (IE) Report
View Past Reports 

Additional information for Owens Valley residents on wildfire prevention and mitigation efforts can be found at City of Bishop Fire Department and Cal Fire.